Customer Support

Our highly competent team members leverage their payments
expertise to deliver best in class service and care to our merchants.

We’re Here for Our Merchants

ProMerchant prides itself on offering our merchants best-in-class service, care and support. We believe it’s essential to have a full understanding of our clients’ businesses because that’s the key to providing a successful processing and services experience. We work to have a complete understanding of our merchants’ businesses on their first day with us by listening in a compassionate and competent manner. This in turn allows us to service and support our clients very effectively, since we have complete grasp of their individual needs.

Further, we provide not one person, but a team of experts that are designed to help and assist every one of our clients. This way, our business owners are completely supported in a manner that is unrivaled in our industry, which is why we provide our merchants with month-to-month agreement and no early termination fees.

We understand that today’s merchants have many different choices when it comes to choosing a credit card processor, but we don’t feel the need to place people into long term agreements because we believe our unique standards ensure our merchants are more than satisfied in their payments experience with us.

If you are an existing merchant and need support, please call 1-888-712-3316 or fill out the form below and we will deliver the service and care that is required and deserved.

  • This field is for validation purposes and should be left unchanged.

Call Us Now to Get Your Free Personalized Quote